“Chandler try therefore useful to myself as i had a need to cable funds from my express deals because the earnest currency so when closing charges for my the new condo at the beginning of and you may later-July in 2010. Their service if you ask me (a complete stranger!) are exemplary. “

Regarding the customer care team whom address the phone calls, with the personnel in the physical buildings, into the online services and you will teams, towards the financing (hello Tamica) and home loan employees (good morning Cecelia!

“My spouse and i recently gone to live in Arlington to own functions and you will we were very excited https://www.nationaltitleloan.net/payday-loans-me to purchase a property in the region. I revealed right away exactly how aggressive the genuine home markets has arrived, but i performed come across property and you will we have been happy if the offer is approved. Fundamentally, we had been able to help save thousands in the process. Your class at the DOCFCU, especially, Edmund, Octavia and you will Tomika, produced a huge difference for all of us to uncover the dream of owning a home in our the fresh new city, and should certainly become noted for its selflessness and you may supposed significantly more than and you will beyond for a few the latest users. We are eternally grateful in it and will be members to own lifestyle thus.”

Really don’t believe eg special customization might have actually ever happened at a bank

“Advanced customer care within my car finance sense. Briana provided me with timely call-back within half an hour regarding myself getting in touch with this lady out of a concern from the my loan and car to order sense. We totaled my early in the day vehicle and that i was dealing with a great deal but she produced the complete experience that to your info. I been aware of your facilities by the another colleague out of mine while the I happened to be raving regarding Navy Federal and you may she told you have you ever heard of DOCFCU. We considered over it and you may decided to bring a chance out-of it and you may I am glad I did so. While the Briana made me feel I was the only customer together prompt responses.”

“I’ve the best connection with my credit partnership! I am talking about very, who’ll claim that regarding a monetary institute?! Usually, DOCFCU team and you may provider agents have got all seen me compliment of creating credit, getting ready for very first time homeownership, attempting to sell my personal domestic and relatives crisis after drama-thanks to fun and difficult season. I am constantly confronted with perseverance, professionalism, and you can generosity-each and every time. Everytime. ), every step of your method it has been the quality of brilliance that’s modeled. I really delight in getting a part and only most desired to display my gratitude and enjoy. We have a tendency to prevent my personal calls that have “Love my personal Credit Connection”. Simple fact is that most practical method I could think of to generally share my personal sincere appreciation.”

“I’ve been an excellent DOCFCU user for quite some time. This year I grabbed benefit of your own affordable car loan render of five year step one.89%. The dealer where I bought the automobile messed up for the arranging to have my registration and you can titling within the Maryland. Orise treated the mortgage and you can demonstrated special cocern and you may perseverance during the signing the mortgage. Orise try a unique and great investment to DOCFCU and all sorts of of their users.”

“I’ve been a member for a long time and recently refinanced my mortgage which have DOCFCU. There had been a couple of feamales in the borrowed funds section you to helped me enormously and you may kept myself state of the art each step of the method. There have been some hard affairs along the way (that has been expected) and that i got certain technology trouble, on my end, when you look at the submitting a few of the required paperwork. Cecilia grabbed the full time going far above to assist me personally which have people issues. Each other girls (Cecilia and you will Cindy) are good possessions on the business. The determination and you may customer support are stellar, and i won’t hesitate to fool around with DOCFCU to possess my coming economic needs.”